Help & User Guide

Follow the tender journey step by step and keep every decision, document and human confirmation under control.

Working guide

Video walkthrough

Step-by-step HatuaBid demonstration

The guided video will be placed here before wider client registration. The practical instructions below are available now.

Coming soon

Quick start

From tender upload to Plan 3 scope review

Select or load a tender

Open My Tenders, select the tender you are working on, or upload the complete tender document or folder.

Complete the Initial Tender Assessment

Review the requirements, risks, deadlines, clarifications and page or clause references before making your bid decision.

Record the bid decision

Choose Continue With Bid, Decision Pending or Do Not Proceed. HatuaBid keeps the tender and its assessment connected.

Complete statutory and mandatory compliance

Upload the required company evidence. Current documents are saved securely in the Confidential Company Document Library.

Request a Plan 3 scope review and tailored quotation

Submit the tender for review. HatuaBid assesses the technical evidence, pricing schedules, submission requirements, complexity, document volume and timeline before providing a quotation.

Uploading tender documents

Upload the complete tender pack whenever possible. Include later addendums, extensions and clarifications because they may override the original instructions.

Supported evidence includes PDF, Word, Excel, CSV and common image files where applicable.

Company Document Library

Statutory and mandatory evidence uploaded during Plan 2 is securely retained for future tenders. Always confirm that certificates remain current and relevant.

Open the document library →

Assessment references

Use the page and clause references to verify every finding against the tender source. Missing information is not automatically a negative finding.

Open My Tenders →

Human confirmations

The bidder remains responsible for eligibility, pricing, signatures, stamps, final approval and submission. Original bid securities must be handled physically when required.

HatuaBid assists and controls the process; it does not replace authorised human decisions.

Before submitting any tender

Confirm the final deadline, submission channel, bid security, addendums, pricing schedule, signatures, stamps, serialization and packaging instructions directly against the latest tender documents.

Need assistance?HatuaBid Support

Report an issue info@hatuabid.com +254 794 789 789